Our years of experience in monitoring consent decrees translates into putting your brand on the path to meeting compliance mandates effectively and economically without burdening day-to-day business operations. It will enhance it.
We can help you uncover what's really going on and fix it at every customer touch point. PMR executes quality assurance mystery shopping strategies that intersect with the customer experience and will give you solutions fast.
Employee training can be valuable and compliance training is often legally required. The challenge companies face is that many training programs are not only ineffective, but can result in added liability when its incorrectly conducted.
Tailored and appropriate policies create an environment that enhances and protects the workplace and the customer experience. PMR has the capability to work closely with your company to assess current policies and recommend changes.