Compliance Consulting & Monitoring

Whether as part of a company initiative or related to post-litigation agreements, we provide services that will quickly move your brand forward without burdening or interfering with day-to-day operations.  PMR’s experience in providing comprehensive compliance services is simply unparalleled.  We have worked with Fortune 100 and 500 corporations, government entities and small businesses.   Without exception, our clients meet their compliance goals and often go above and beyond what is required to minimize future litigation and liability.  In the process, valuable insights are often gained that have a dramatic impact on the bottom line.


Consent Decree Monitoring – Neutral Third Party Resource – Injunctive Relief & Remedies Management   PMR has been a trusted neutral third-party resource or monitor for regional and national consent decrees, permanent injunctions and settlement agreements. Much of our compliance work stems from being jointly selected to serve as an independent consultant in an effort to assist organizations implement injunctive relief remedy requirements. We can take a proactive approach in helping with a wide range of services including: drafting new policies and procedures, training, testing, establishing a complaint hotline, assisting with the intake and investigation of complaints, overseeing document retention, and generating and/or reviewing required compliance assessment and reporting. We would be more than happy to speak with you or your counsel about your specific monitoring needs, but here are a few common areas of remedies relevant to our experience:

Policy Drafting – PMR can work quickly to establish meaningful, straightforward, and legally compliant policies within a company; this is the first step in setting up the framework for company-wide compliance.  (click here for more info on policy drafting)

Discrimination Testing/Matched Pair Testing – PMR has unmatched experience in the area of matched pair discrimination testing; we’ve conducted tens of thousands of tests in the following areas: public accommodations, sales and rental housing, homeowner’s insurance, mortgage lending, franchise investment.  There is no other method of information gathering that is as informative.  (click here for more info on testing or mystery shopping)

Compliance Training Programs – We have designed and implemented numerous engaging and enlightening legal compliance and non-discrimination training programs in the areas of public accommodations, equal employment and labor law, fair housing, and consumer protection. (click here for more info training)

Equal Employment Opportunity/ Labor Law Consulting    PMR assists organizations achieve compliance with complex federal, state, and local equal employment opportunity and labor law compliance, including Title VII, ADA, ADAAA. ADEA, and GINA to name a few.  From drafting of comprehensive and liability-reducing policies and procedures, to ensuring proper training, investigation and documentation, we can provide practical solutions that will reduce your liability and increase compliance.

Fair Housing Law    PMR has provided comprehensive instruction, detailed policy guidance, training development and delivery, and compliance testing related to all aspects of federal and state Fair Housing laws including Title VIII of the Civil Rights Acts of 1968, Title II of the ADA, Title IX of the Education Amendments Act of 1972.  We have worked with owners of properties that range from just a handful of apartments to companies with nearly 18,000 residents across the country. We can help you assess and improve your organization’s compliance with Fair Housing regulations.

Public Accommodations Law   PMR has worked with several national chains to a provide support in reaching compliance with Federal Public Accommodations Laws including Title II of the Civil Rights Act of 1964.  From rolling out national testing and training programs, to policy drafting and complaint management, we can provide essential resources to reach compliance.

Consumer Protection   We have worked closely with several organizations, providing  policy drafting, training, testing and research related services to help ensure compliance with a variety of consumer protection laws including various FTC regulations, franchise investment laws, the Fair Credit and Reporting Act, and privacy laws.