Knowledge. Experience. Reputation. Results. Our work began over 25 years ago as part of an effort to assist a Fortune 500 company achieve mandated compliance goals. Through this experience and many others since, we’ve evolved into a leading-edge consulting firm providing compliance assurance services. We provide solutions and vital knowledge needed to protect and enhance long-term brand value.


Progressive Management Resources, Inc. (PMR) has over 25 years of unparalleled experience assisting corporations and organizations. We specialize in providing innovative services that can reduce exposure to liability, improve quality and positively impact the bottom line.


Our work has spanned across a broad spectrum of consumer and employee-related issues. We have assisted organizations both large and small assess and achieve their compliance and quality assurance goals. We are a resource for progress.


As part of our work with Fortune 100 and 500 brands as well as numerous government agencies, our approach, methodologies and results have been universally praised. We’ve earned a reputation for thoroughness, efficiency, and quality.


Heidi-Jane Olguin

CEO and founder of Progressive Management Resources, Inc.,

(213) 362-0300

has over 25 years of experience in the field of civil rights legal compliance in employment, fair housing and public accommodations. Through her leadership and expertise, PMR has garnered a proven track record for completing complex and high profile compliance projects. Ms. Olguin has designed and implemented numerous national and regional programmatic efforts including policy development, training, investigations, discrimination testing, mystery shopping and general oversight of compliance with mandated injunctive relief in a wide range of industries, including restaurants and the food service sector, multi-family housing, real estate, homeowner’s and auto insurance, and mortgage lending.

Some of the brands we have worked with

Big or small, we tailor our services to be exactly the right fit. We have worked with a wide array of organizations across numerous industries: