Eliminating barriers to positive customer & employee experiences
PMR has a 25 year track record for delivering intelligent results with the highest integrity and accuracy. Our unique approach is always customized to the individual needs of each client and is designed to protect and build brand value. Through a synchronized process, we discover what your customers and employees experience and see how that aligns with what you promise. Then we develop a strategy to improve every touch point and create an ongoing program to ensure compliance.
We have assisted both large and small organizations assess and achieve compliance & quality assurance goals, whether as a proactive independent effort, injunctive relief, or a settlement agreement. Finally, we are committed to providing practical and effective programs and our promise is to deliver a superior customer service experience. We would be excited to be part of the team to help you succeed. Contact us today. We would be more than happy to listen and learn, then share our experience and ideas about how we can help.